Repairing modern cars is flat-out expensive, but because we really do “look out for your best interests,” we will likely save you thousands of dollars over the years. We don’t use the typical sales quotas, goals, spiffs, bonuses, or other tools to drive sales. Our service recommendations are based solely on the safety, performance, economy, and reliability of your vehicle, tempered by our understanding of your desires, preferences, and current situation. If the service can wait or if for some reason we think it’s better not to invest the repair cost in your current car, we’ll give you that opinion rather than just do the job to get the money.

We do our best to give you accurate information about your car so you can make the right service decisions. The service writer, your communication link to the technician, has a key role in getting your car fixed right. We emphasize honesty and accuracy in communication to our service writers and technicians. And at CarScope, the person who speaks to you about your vehicle’s needs is most often the technician who discovered them.